One UI 9 update causes issues on some Samsung phones.

Samsung Galaxy Users Face One UI 9 Update Issues

A number of Samsung Galaxy users are experiencing a technical problem after installing the One UI 9 update based on Android 17. Users report a full-screen error message that prevents access to the home screen or the ability to launch applications. This issue persists even after users restart their devices in the usual manner.

Possible Cause of the Issue

According to technical reports, the glitch relates to the security verification process of the update post-installation. The phone may enter a loop of repeated restarts due to unsuccessful attempts to connect to Samsung servers for data verification. Experts indicate that Samsung made adjustments to its backend servers to prevent firmware file leaks, which has disrupted the verification process for some devices.

Temporary Workaround to Bypass the Issue

Users have reported success with a workaround that involves booting the phone into Safe Mode and then disconnecting from the internet before restarting the device. This method allows users to bypass the error screen and access the system normally.

Suggested Repair Steps

1. Force a restart by pressing and holding the volume down and power buttons.
2. Enter Safe Mode by pressing the volume down button when the Samsung logo appears.
3. Enable Airplane Mode within Safe Mode to prevent the phone from attempting to connect to the servers.
4. Restart the device normally afterward.

Reports confirm that this method is an unofficial workaround, and results may vary depending on the device type and system version.

Tips Before Installing the Update

For those who have not yet installed the update, it is advisable to enable Airplane Mode before starting the installation. Users should allow the phone to complete the process without an internet connection and then reconnect after reaching the home screen to avoid network verification issues.

If the problem persists or if users cannot access Safe Mode, reports recommend contacting Samsung support or an authorized service center before resorting to a factory reset.

To follow the news in Arabic